This document provides you with information about us, what we do, and your rights.
The Financial Conduct Authority (FCA) is the independent regulator of financial services. The FCA require us to provide you with an initial disclosure document to help you decide if our services are right for you. This document provides information about VL Autos, the products we offer, the services we will provide, what we charge for our services, who regulates us, what to do if you have a complaint, and details about the Financial Services Compensation scheme.
What products do we offer?
VL Autos offer products and services from a range of Finance and Leasing Companies, UK
Vehicle Dealerships and Product Providers with whom we have commercial agreements in place.
We are a commission and fee-based organisation which means that we receive commission and fee payments for business introductions and providing our services. We will receive financial
remuneration which may be variable or pre-set dependent on the product and the volume that we place with that organisation.
Which service will we provide for you?
Our Finance Services:
For the provision of finance, VL Autos is authorised and regulated by the Financial Conduct
Authority, firm reference number 990361 and are permitted to advise on and arrange consumer credit contracts. As an FCA regulated Advisors, we can introduce you to a limited number of lenders and leasing companies (a list is available on request) which may have different interest rates and charges, who may be able to help you finance your vehicle purchase or provide vehicle leasing solutions. This group of lenders and leasing companies provides us with a range of products which may be suitable for your vehicle purchase or leasing requirements.
We will explain the key features of those products to you and make a recommendation based on affordability which is suitable for your demands and needs at the time it is made. We are not Independent Financial Advisers and so are unable to provide you with independent financial advice. We may advice you on the products, subject to your personal circumstances, through you are not obligated to take our advice or recommendation. There are also other sources of finance which you may wish to investigate. We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them ( a Fixed fee or a fixed percentage of the amount you barrow ). This payment will not impact the amount you pay, the cost of the goods, or the monthly payments.
Finance available to UK residents, subject to status and income. Must be aged 18s or over. Terms and conditions apply. Guarantee may be required.
PLEASE ENSURE YOU CAN AFFORD THE REPAYMENTS FOR THE DURATION OF A LOAN BEFORE ENTERING INTO A CREDIT AGREEMENT.
What to do if you have a complaint:
If you wish to make a complaint please contact VL Autos by telephone or in writing by referring to our complaints procedure. To register a complaint contact us by either: Email:
vlautoss@gmail.com, info@vlautos.co.uk Telephone: +447933534028
Customer Reviews
I had recently visitedVL Autos, throughout the whole process Kris and his mum was exceptional, they were very detailed and customer focused down to ea... Read More
Muzaffar Ruzmetov
I had wonderful experience with VL Autos. My sales person Kris-top man, he took time to explain what needs to done even when questioned, he answered h... Read More
Oli Ryan
From start to finish these guys really were really great! Excellent communication and I was treated with the highest respect and on top of that, we ma... Read More
Mike Collingwood
I bought a car from kris, the car was in amazing condition at first glance but as i had the car for a couple of weeks i noticed the back seatbelts wer... Read More
Cody O'dell
I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant.... Read More
Dimitrij M
Very friendly and helpful - felt relaxed from start to finish - no sales pressure at all. Kris was very informative and honest. Family business who ar... Read More
Hannah Shield
i had recently purchased a car from VL Autos, throughout the whole process Kris one of their salesman had done an excellent job explaining everything... Read More
Olivia Carr
Perfect service from start to finish. Extremely friendly guys here; great communicators and experts at what they do.... Read More
Kristaps Smeiksta
excellent work, everything qualitative and fast. thank you very much for the service. I recommend 100%.... Read More
Ciprian Napau
I would recommend this garage to everybody, the staff are very welcoming on arrival and the workshop service is dealt with quickly and efficiently the... Read More
Sam
Excellent service have been using this mechanic for 5 years or more now always happy with them... Read More
Gerry Commane
Would highly recommended VL Autos! Valdis was very professional, helpful and had great prices. Will definitely come back.... Read More
Kristaps Smeiksta
Excellent service. Very responsive employees work here, quickly solved the car problem. Thank you very much!... Read More
Santa Ževņenko
According to my experience this is the best place to get your vehicle serviced or repaired. I've been getting my car serviced with them for the last f... Read More
Gatis
Contact Details
Unit 1Askew Farm Lane
Grays
Essex
RM17 5XR 07435 610030 07933 534028 info@vlautos.co.uk